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Covid-19 Policy Update

COVID-19 Policy, Updated 02/11/20
Following the recent news of another national lockdown, for four weeks starting from Thursday 5th November, we write to advise our Patients' that we are very fortunate to be able to remain OPEN for some services because they are classified as "essential healthcare".  The key services currently available at our premises are:  Osteopathy, Herbal Medicine, Acupuncture, Counselling, Podiatry, Psychotherapy and Reflexology.
Osteopathy with:
David Melrose
Laurie Melrose-Doering
Karen Schafer
Anne Mamok
Steve Bell
Herbal Medicine with:
David Melrose
Angelique Vickers
Acupuncture with:
Liz Xerri
Podiatry with:
Fiona Smith
Counselling, EMDR & Art Psychotherapy with:
Morven Fyfe
Reflexology with:
Nikky Dugdale
Regretfully, Massage with Carol Melrose is not classed as a key service and has been postponed at our clinic until further notice.  
If your required treatment is not listed above, then please contact us as we are still waiting for Government guidance on which other services are classed under the essential or non-essential categories and we will update you as soon as we have more information. 
Also, some of our Practitioners, that cannot attend the clinic, are offering Zoom sessions online, as follows:
*Practitioner; Carol Melrose is offering online Reiki sessions via Zoom.  If you would like an appointment please email:
*Practitioner; Salma Khan is offering online Nutritional Therapy sessions via Zoom.  If you would like an appointment please email:
*Practitioner; Roberta Fusco is offering online Nutritional Therapy sessions via Zoom.  If you would like an appointment please email:
We kindly urge you not to attend any appointments or enter our clinic if you have any of the following Coronavirus symptoms: 
  • A high temperature; this means you feel hot to touch on your chest or back

  • A new, continuous cough; this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (or if you usually have a cough, it may be worse than usual)

  • A loss or change to your sense of smell or taste; this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

We would like to reassure you by informing you of the safety precautions we are taking at the Aston Clinic. We continue to monitor the information and advice released by the WHO, the UK Government & PHE concerning the spread and containment of COVID-19.

- We are temperature screening all visitors upon arrival to the clinic

- Patients are required to wear face masks upon entering the clinic

- Patients are required to wash hands or use hand sanitiser on arrival

- Practitioners wash their hands & forearms or use hand sanitiser between patients

- Practitioners wear full PPE such as: surgical masks;  & aprons which are decontaminated between patients

- Staff & Practitioners measure their own temperatures in the morning

- Treatment tables, hard surfaces, payment machines and door handles are sanitised regularly

- We allow a minimum of 15 minutes between appointments in order to minimise overlap in the waiting    room; physical distancing is in place where possible

- Patients are advised to wait outside/in car and not arrive early

- Please do not enter our clinic if you have been abroad in the last 2 weeks or you have been advised by Test &Trace to self-isolate

Many thanks for your full co-operation in advance.

Best Wishes,

Aston Clinic London Ltd

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